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Order & Payment

Payment Methods
We currently accept Visa, Master Card, American Express®, Discover Card credit cards with US billing addresses. You will be prompted to enter payment information at the last step of checkout. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order.

Order History
If you have a My Pure MD account, you can view orders that you have placed at puremd.com by logging in and clicking on the My Order History link. You may reorder from a previous purchase from My Order History.

Redeeming puremd.com e-certificates
Choose the products you would like to purchase and when you are the checkout page you will be asked to enter the 16 digit gift-card number. Limit one e-gift card per redemption.
Please note that you will not need to enter a valid credit card to complete the purchase amount can be paid with your e-gift card only.
If your first purchase does not add up to the full amount of your e-gift card, the unused balance will be redeemable subsequent purchases at www.puremd.com.

Cancellation/Order Change
Once an order has been processed or shipped, we are unable to cancel or make any changes once it has been processed. If you have any questions or concerns about your order, please contact Customer Service at (678) 679-2464, Monday – Friday 9am-5pm EST or email us at: customerservice@puremd.com.

Sales Tax
All orders shipped from puremd.com are subjected to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is
Placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.